BUSINESS ENGLISH

CORRESPONDENCE
(page 2)


MEMOS - STRUCTURE

Memos are brief and the information should be easy to locate and read.
If you have several points to make, use bullet points and headings in the body to draw attention to important points.

MEMO

Date:

To:

From:

Subject (or Re):


HEADING 1
  POINT 1
  POINT 2
  POINT 3

HEADING 2
  POINT 1
  POINT 2


 

 

 

 

 

 

 


TRUE OR FALSE?

1. We send memos to people within our organisation?
2. We send memos to customers?

3. Strong verbs are usually used in memos.

COMMON STRUCTURE FOR THE BODY OF A PARAGRAPH
PARAGRAPH 1
Context – past present future – people, places, events, time: who, what why, where, when

PARAGRAPH 2
Detail the spirit of the message

PARAGRAPH 3
Call to action
Put timescale / deadline for completion of the action.