(page 2)

You need to be clear about the purpose of your letter.

Why are you writing a letter?

Are you answering someone?
Are you asking for something?
Will you be giving information?
Will you be offering to do something?
What issues should be addressed?

Look at these lines from letters. Which kind of letter do they belong to?

1. I'd be happy to provide the data and a recommendation for you.

2. Would you be able to ... ?

3. The following issues need to be addressed ...

4. Thanks for your letter of 5th May.

5. This is to let you know that ...